Please Do take the time to read my policys and shipping times.
Sorry ,but if fascinators are made to the customers specifications /colours
then I do not accept returns.
can i make you aware that on each item there is a looped security tag..please do not remove until 100% sure you are keeping ..as once removed the item is not returnable
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In a effort to cut down on questions i have answered some questions on here in advance.
..my items are already set on either combs or headbands
headbands ...some are silver coloured metal ,some are satin covered it will tell you on the listing
...items sent out are royal mail click & drop(scanned on deivery by the postie ..if you item is not with you please check posting date and times given out.
please check dispatch times..if by any chance it is late then please check that it is not held at your sorting /delivery office
payment can be made by all major credit cards ,paypal,uk cheque or uk postal order.
Although I have set a time for making up the items ,I always try to get them out earlier.
please let me know before buying if they are needed urgently & I can advise if it can be done.
My postage is by royal mail
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Please contact me if you have any problems with your order.
We offer a 100% satisfaction guarantee.
If you are not totally pleased with your purchase, just send it back to us unworn with its tags still on within 14 days of purchase ...this applies to any item purchased apart from custom made/customised
please ensure that you do not remove the looped tag until you are 100% sure you are keeping .
once removed it cannot be returned..thanks
buyer pays return postage
Any items made up to customers specs/colours are non returnable
UK legislation applies to this shop and transactions.
Cancellation Form
UK law requires that I provide, before order, a "form" for you to cancel your order. Please print and use this form if you really want to, but it is not necessary for you to use it:
To
R.weetman & D.evans ..trading as specialdayfascinator
sunnybank
woore road
buerton,crewe
cheshire
CW3 0DG
I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods:
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Ordered on [*]/received on [*],
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Name of consumer(s),
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Address of consumer(s),
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Signature of consumer(s) (only if this form is notified on paper),
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Date
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[*] Delete as appropriate.
Privacy
I SPECIALDAYFASCINATOR am the data controller of your personal information as it relates to my shop. When you place an order, I will receive your name, delivery address and email address from Etsy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Etsy, I will receive your user name and email address. The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are :- With Etsy to comply with my obligations. With delivery companies to fulfil your order. To comply with legal or tax obligations. I will retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for 6 years. After this time I will delete your data from my records. You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data. If you have any concerns about your personal data, please contact support@Etsy. In addition to my own privacy policy, if you pay with PayPal, your data will be protected by PayPal's privacy policy. If you pay directly by card on Etsy, your personal data is protected by Etsy's privacy policy.
My contact details are in "sellers details" below.